Apple TV Troubleshooting: How to Reboot, Restart, and Reset Your Apple TV

deoxyadenosine monophosphate much as we love our Apple TVs, we ‘ve all had Apple TV problems now and then. Whether your Apple television receiver is freeze or your apple television receiver is stuck on the Apple Logo or You need to force quit an Apple television receiver app, we ’ ll report multiple solutions to try when your Apple television is not working. The number one rule of electronics is if it stops working, restart it. So we ’ ll go over how to reboot the Apple television receiver and how to hard-restart you Apple television receiver precisely in case it ’ second frozen or stuck on the Apple logo. We ’ ll besides cover how to factory readjust and restore your Apple television in case all else fails or you decide to sell your Apple television receiver at some charge. here ’ s how to reset Apple television receiver and early troubleshooting techniques.
Related: 15 Best Apple TV Apps for Movies, Music, Gaming & More

Table of Contents:
How to Reboot Apple TV
How to Force Restart Apple television receiver
How to Force Quit App on Apple television receiver
How to Factory Reset ( aka Restore ) Apple television
How to Reset an unresponsive Apple television receiver

How to Reboot Apple TV

If your Apple television keeps crashing or is differently acting glitchy, restarting the Apple television is always a thoroughly foremost step. As with most electronics, restarting the Apple television will likely fix any minimal issues it ’ s having. This is not the same as resetting your Apple television receiver, which we ’ ll go over late. There are, however, two different methods for restarting your Apple television. The first involves using the distant to navigate into Settings. If your Apple television receiver is frozen, skip to the future section to learn how to force restart or hard restart your Apple television receiver .

To Reboot Apple TV (4th Generation):

  • Go to Settings .
  • choice System .
  • Click Restart .

To Reboot Apple TV (3rd Generation or earlier):

  • open Settings .
  • Tap General .
  • choice Restart .

How to Force Restart Apple TV

If your Apple television is fixed, navigating to Settings in ordain to restart your Apple television international relations and security network ’ t precisely possible. In that casing you can use your Apple television distant to restart Apple television receiver by holding down a certain combination of buttons. To force restart Apple television :

How to Force Restart Apple TV (4th Gen touchpad remote):

  • Hold down the home and Menu buttons simultaneously .
  • release when LED on Apple television receiver begins to flash .

How to Force Restart Apple TV (3rd Gen or earlier aluminum remote):

  • Hold down the Down and Menu buttons together .
  • release when LED on Apple television receiver begins to flash .

How to Force Quit an Apple TV App

a far as I can tell, there ’ s no way to force quit an app on the older models of Apple TV. The 4th-generation Apple television receiver is the only one that has official apps that can be downloaded from an App Store. thus if your older Apple television receiver is freeze, you may barely need to reboot the Apple television in holy order to get it all working smoothly again. There are two basic ways to force quit an app on Apple television. You should be able to tap and hold the Menu button on your Apple television distant within an app that isn ’ t working to force quit the app. If you have an older generation Apple television receiver, it ’ second besides worth giving that beginning option a shot. otherwise, you ’ ll need the 4th-generation Apple television with Siri remote to force quit an app. To learn more, check out our article about how to close an app on Apple television receiver .

  • Press the Home button to return to the independent screen .
  • Double-tap the Home release to open the app switcher, just like you would on iPhone .
  • Using the Touchpad, swipe left or right and select the app you want to quit .
  • Swipe up to force quit the app.

  • Tap the Home push button to exit the app switcher and return to Home blind .

How to Factory Reset (aka Restore) Apple TV

When trouble-shoot, resetting your Apple television should be the absolute last recourse. That ’ sulfur because doing thus erases all of your information and restores the Apple television receiver to its factory settings. If you ’ re planning to sell or give away your Apple television, you ’ ll decidedly want to reset it to factory settings—that way the recipient can ’ thyroxine access your accounts or data. This share will cover restoring your Apple television receiver to factory settings when the Apple television is reactive. If your Apple television is bricked or frozen, use the adjacent part of this article to restart it with iTunes .

How to Factory Reset Apple TV (4th Gen):

  • Open the Settings app .
  • blue-ribbon System .
  • Tap Reset .
  • To erase your apps, accounts, and settings blue-ribbon Erase All Settings. This will NOT reset your Apple television receiver to factory settings but it can be done without an internet connection .
  • To reset your Apple television receiver to factory settings, tap Restore. You will need an internet association to do this. This process will take some fourth dimension .
  • Once it ’ mho done, you can restore any app purchases by going to the App Store, selecting Purchases, and redownloading the apps you want .

How to Factory Reset Apple TV (3rd Gen or earlier):

  • open Settings .
  • Tap General .
  • blue-ribbon Reset .
  • To erase your apps, accounts, and settings choice Erase All Settings. This will NOT reset your Apple television receiver to factory settings but it can be done without an internet connection .
  • To reset your Apple television receiver to factory settings, tap Restore. You will need an internet connection to do this .
  • This process will take some time. once complete, your device will power back up .


Either you restored it as a death haunt choice to get it running smoothly again, or your apple television receiver is immediately cook to sell or give away .

How to Reset an Unresponsive Apple TV

The tip above is the easiest way to restore your Apple television receiver to factory settings. however, if you Apple television receiver is freeze or unresponsive, it won ’ triiodothyronine do you much good. fortunately you can reset Apple TV using iTunes. You ’ ll need an internet get in touch to do this. If you have an Apple television receiver 4th gen, you need a USB-to-USB-C chord to connect to your computer. If you have an Apple television receiver 3rd gen or earlier, you ’ ll need a USB-to-microUSB cord to connect your Apple television receiver to your calculator .
To reset an unresponsive Apple television :

  • From your Apple television receiver, unplug the HDMI and ability cord .
  • open iTunes on your computer .
  • Apple television 4th gen : spark plug the Apple TV into your computer using a USB-to-USB-C cord .
  • Apple television 3rd gen or earlier : plug the Apple TV into your computer using a USB-to-microUSB cord .
  • If you have a 3rd or 4th gen Apple television, plug your Apple television receiver ability cord back in .
  • If you have a 2nd gen Apple television, leave your Apple television unplugged .
  • In iTunes on your computer, locate the Apple television receiver icon in the upper left menu of the page. Click it to view the compendious of your Apple television receiver .
  • From hera, pawl Restore Apple television .

  • It will take some fourth dimension for the Apple television to restore to factory settings. Leave it plugged in and make sure nothing interrupts your internet connection.

  • Once it ’ s done regenerate, you can unplug the USB-C or microUSB from the Apple television, and plug in the office cord ( if not already plugged in ) and HDMI cable .

You ’ re ready to go ! If AirPlay is hush not working, check out these tips. If you ‘re having trouble with a specific app on your Apple television, check out this article .
What other Apple television receiver questions do you have ?

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