How to check if your MacBook Pro is eligible for a free battery replacement due to a charging bug

Alongside the free of macOS Big Sur 11.2.1 yesterday, Apple besides launched a new battery successor course of study for 2016 and 2017 MacBook Pro users. Apple says the fresh program is valid for users who have MacBook Pro models that “ have experienced an issue with the battery not charging past 1 %. ”

The MacBook Pro’s battery problem

In a support document, Apple says that a small phone number of 2016 and 2017 MacBook Pro models are suffering from an issue where the battery will not charge by 1 % .

A identical small phone number of customers with 2016 and 2017 MacBook Pro computers have experienced an issue with the battery not charging past 1 %. The battery health status on these devices will besides indicate “ Service Recommended. ” If the condition indicates that your barrage is Normal, your battery is not affected by this issue.

macOS Big Sur 11.2.1, which was released to the populace yesterday, besides includes a specify to prevent this problem from happening to other 2016 and 2017 MacBook Pro computers. This means that macOS Big Sur 11.2.1 won ’ thymine fix the issue for MacBook Pro users who are already experiencing it, but it should prevent it from happening to extra users .

Eligible MacBook Pro models

normally when Apple launches a new couple or service program, it creates a instrument that allows users to plug in their serial number to check to see if they are eligible for the program. That ’ s not the case this fourth dimension, with Apple lone saying that a “ very small numeral ” of users are affected .
To find out which exemplary of MacBook Pro you have, click the Apple logo in the upper-left corner of the macOS menu bar and choose “ About This Mac. ” then, expect for the description of your MacBook Pro. Apple says the follow 2016 and 2017 MacBook Pro models are eligible for the detached battery surrogate :

  • MacBook Pro (13­-inch, 2016, Two Thunderbolt 3 Ports)
  • MacBook Pro (13-­inch, 2017, Two Thunderbolt 3 Ports)
  • MacBook Pro (13-­inch, 2016, Four Thunderbolt 3 Ports)
  • MacBook Pro (13-­inch, 2017, Four Thunderbolt 3 Ports)
  • MacBook Pro (15-­inch, 2016)
  • MacBook Pro (15-­inch, 2017)

You can besides check your battery health by going to System Preferences, clicking Battery, then blue-ribbon Battery in the sidebar, and click Battery Health. In macOS Catalina or earlier, hold the Option key and click the barrage picture in the menu bar to reveal the battery condition menu.

Apple says that affected users should see a “ Service Recommended ” message in the Battery Health menu. The company will examine all computers “ anterior to servicing to verify that it is eligible for the release battery refilling. ”
Apple generally charges $ 199 for battery replacements in the 13-inch and 15-inch MacBook Pro models, but users who are experiencing this topic can have their battery replaced for free. Apple advises users to contact Apple documentation to get their battery replaced, unblock of bang .
Are you experiencing this problem on your 2016 or 2017 MacBook Pro ? Do you plan on having your battery replaced for free by Apple ? Let us know down in the comments .
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